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CITIZEN-GOVERNMENT
RELATIONS MANAGEMENT
CivicRADAR allows
citizens to make service requests on "nuts and bolts issues"
directly to their local governments and follow up on the status
of those requests. CivicRADAR will therefore offer a unique opportunity
for high-level interaction between citizens and governments while
simultaneously providing governments a new way to track internal
workflows and the allocation of resources.
CivicRADAR marks the intersection between
e-government and citizen relation management software: the first
tool specifically designed to address the needs of citizen and government
users alike. In its development, CPEC has capitalized on its relationships
with citizen groups and municipal representatives to design a tool
that will enhance the productivity of municipal agencies and offer
new opportunities for citizen input into local decision-making processes.
Participating
communities are utilizing customized versions of the
CivicRADAR application to improve communication with their citizens
on issues appropriate to their residents.
To learn more about how the program
is being used in Wethersfield, CT
visit the introductory page for that community at the Wethersfield
town page.
We are pleased to also provide information
on another early adopter, The Town of Weston,
CT. You can learn more about Weston's implementation of CivicRADAR
and some of it's resident's requests on the Weston
page.
To find out more about
CivicRADAR and how your town can take advantage of the CivicRADAR
technology to enable web based feedback from residents, contact
the Project Manager or Project Coordinator below.
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